i. Payment Information for Goods and Services
School of the Legends, LLC (“SOTL”) accepts credit cards issued by U.S. banks; including VISA, MasterCard, American Express and Discover, and SOTL Gift Cards. If your credit card is being used for a transaction, SOTL may obtain preapproval for an amount up to the amount of the order. Billing occurs at the time of or shortly after your transaction. If a SOTL Gift Card is used for a transaction, the amount is deducted at the time of your transaction.
You agree that you will pay for all products you purchase through SOTL, and that SOTL may charge your credit card for any products purchased and for any additional amounts (including any taxes and shipping, as applicable). YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING SOTL WITH A VALID CREDIT CARD FOR PAYMENT OF ALL FEES. All fees will be billed to the credit card you designate during the purchasing process.
Your total price will include the price of the product plus any applicable shipping and any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you purchase the product. We will charge tax only in states where SOTL has a nexus for state tax purposes under applicable tax laws. Therefore, all orders with a bill-to address of Tennessee will be charged applicable sales tax.
Prices for products offered via SOTL may change at any time, and SOTL does not provide price protection or refunds in the event of a price reduction or promotional offering.
ii. SOTL Gift Cards
Gift Cards are issued and managed by SOTL. Gift Certificates are not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase SOTL Gift Cards. Unused balances are not transferable.
SOTL Gift Cards may only be used to purchase SOTL Services or Content and may not be used to purchase any physical goods or SOTL merchandise. SOTL is not responsible for lost or stolen Gift Cards.
SOTL Gift Cards are non-refundable. Once a SOTL Gift Card has been applied to an account, it can not be transferred to a different account.
SOTL MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT THAT A GIFT CARD IS NONFUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. THESE LIMITATIONS MAY NOT APPLY TO YOU. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE ADDITIONAL RIGHTS.
iii. Cancellation of Subscriptions & Refund Information
A. SOTL PAID SERVICES
Regarding SOTL Paid Services purchased a la carte, such as, but not limited to, the SOTL Training Session videos, if technical problems prevent or unreasonably delay delivery of your product, your exclusive and sole remedies are either replacement or refund of the price paid, as determined by SOTL.
B. PHYSICAL GOODS OR MERCHANDISE
If for any reason you are not 100% satisfied with your SOTL physical goods or merchandise purchase, we'll refund your purchase price for items returned to SOTL within thirty (30) days of purchase date. This refund policy only applies to purchases made directly from SOTL and does not apply to any purchases made from linked or third-party vendors. Any questions regarding purchases from linked or third-party vendors should be directed to such third-party individuals or companies. For further information regarding your rights and responsibilities in relation to such third-parties, please refer to the SOTL Terms & Conditions of Use.
For any additional customer care information, please contact us at: customercare@sotl.com
To request a refund, email us at customercare@sotl.com. Include the date of original purchase, credit card type, purchase amount, name, billing address and email address. Once refund has been issued, you will receive an email confirmation.